Heathrow Express – a rant

No reply so far.

From: “Jan Wildeboer” jwildebo@[redacted]

To: web_customer_correspondence@[redacted]

Subject: Heathrow Express

Date: Thu, 18 Nov 2010 12:10:12 -0500

Message-ID: <[redacted]>

Dear sirs or madams,

Sitting on the heathrow express in the carriage with a sign that says “quiet zone” next to someone watching TV on his iPhone with the built-in speakers as the poor chap seemingly has no money to buy headphones, two people phoning quite loud on the other side of the aisle is not exactly what I expected.

I fully understand the communication needs of all of these VIPs flying in and out of Heathrow, but as a foreigner I try to respect the rules that are shown to me.

Please educate me on what I am dong wrong. Is it some sort of insider joke to phone in the quiet zone? Is it some kind of irony I don’t get? Or just an indication that the quiet zone effectively means the opposite?

My idea: make another carriage the “loud zone” with speakers built in to every seat, flashy lights everywhere.

Sincerely yours

Jan wildeboer